Phone
Our Call Center representatives are ready to assist you Monday through Friday from 8:30 a.m. to 5 p.m. and on Saturday from 9 a.m. to 1 p.m.
Phone: (518) 886-3400
Toll Free: (833)-886-3400
Fax: (518) 654-6507
To choose from the following options, please press:
1 for the Audio Response System
2 for Online Banking Password Resets
3 for Loan Center
4 for Financial Solutions or to Make a Payment
5 for Debit or Credit Card Issues
6 for Member Experience Center
For questions or comments that contain confidential or sensitive information (member number, Social Security Number, etc.), please send via secure email. To send a secure email, click on “Message Center” while logged into your HRCCU Online account. From the “Message Center” option select “compose message.” Enter your question in the message box and submit it. Your question will be answered during normal business hours.
For general questions and comments that do not contain confidential or sensitive information, please email us at info@hrccu.org.
Member inquiries or complaints may be sent to:
Hudson River Community Credit Union
Operations Center
One Third Street
Corinth, NY 12822
Inquiries or complaints may also be directed to our Financial Solutions Department at 1-(833)-886-3400
Complaints may also be filed with the NYS Department of Financial Services Consumer Assistance Unit at 1-800-342-3736, or online at www.dfs.ny.gov.
